I’m a receptionist at UPP in Broadgate Park in Nottingham and I’ll normally be one of the first people you will meet when you move in on campus.
You will normally find me in reception and will be your first point of contact. You can come see us at reception for a number of queries including making complaints, raising maintenance requests, checking in and checking out , issuing key loans, processing keys and parking permits. You can also talk to us about wellbeing and financial questions, and we’ll be able to point you in the right direction for dedicated support and experts. But don’t be afraid to come to us if you have any other questions or issues whilst living in accommodation.
All the reception and support staff tend to play a big part in making sure you’re happy and have the experience you expected when moving into campus accommodation. We have a ResX team who are dedicated to creating fun, social events and we work with the UPP Student Experience team to ensure we’re holding events you’ll enjoy. You’ll be able to find out what’s on at your campus on the Home at Halls app.
I really love my job and I love to see the positive difference we make to student’s lives and experiences whilst at university and in UPP accommodation.