Our partnerships empower our university partners by enabling them to make the most effective use of their assets, free up resources and improve student services.
Given the long-term nature of our partnerships, we align the interests of all parties by sharing an appropriate balance of risk and reward.
Our transactions are typically undertaken on a demand-risk-transfer basis through a non-recourse approach, with the asset returning to the university in an agreed condition at the end of the concession.
We encourage our university partners to take an equity stake in the Project Company and a seat on the Board of the Company.
This helps facilitate joint decision-making and the operation of estate-wide infrastructure and accommodation.
It also ensures that both parties benefit from the successful delivery and performance of the accommodation, with interests aligned over the life of the partnership.
We enjoy ongoing dialogue with our partners and develop close relationships to ensure a full range of perspectives are considered in decision-making.
We want to know what our residents think of our accommodation and services, so we commission annual satisfaction surveys and professional facilitators to conduct focus groups, sharing the results with our partners to agree responses and actions.