Our partnerships empower our university partners by enabling them to make the most effective use of their assets, free up resources and improve student services.
Given the long-term nature of our partnerships, we align the interests of all parties by sharing an appropriate balance of risk and reward.
We encourage our university partners to take an equity stake in the Project Company and a seat on the Board of the Company. This helps facilitate joint decision-making and the operation of estate-wide infrastructure and accommodation.
We enjoy ongoing dialogue with our partners and develop close relationships to ensure a full range of perspectives are considered in decision-making.
We want to know what our residents think of our accommodation and services, so we commission annual satisfaction surveys and professional facilitators to conduct focus groups, sharing the results with our partners to agree responses and actions.