Residential Services
To ensure smooth operation of our student accommodation schemes from day one, UPP Residential Services Limited (URSL) delivers a full range of services bespoke to each respective partnership. These include hard and soft facilities management services, marketing and revenue management. URSL refines each service to meet each client’s specific needs.
Building on the success of URSL, we aim to further diversify our services by offering our university partners a complete asset management service. Where required, this will include academic and support facilities as well as student housing and will be tailored to meet the needs of partners’ individual estates. Running a university as a business is vital to the future success of the UK’s academic institutions. Historically, universities have not outsourced their FM operations but this is expected to change as they realise that aligning operations to private sector models will reap many benefits. Via its new service offering, UPP aims to demonstrate to the higher education sector that integrating all facilities and estates management under one roof is more economical, more efficient and more commercially sound, while at the same time developing its own business beyond student accommodation.

The deal has made a huge difference to the university’s ability to get on with other projects. To have all the maintenance work for the UPP residences taken out of our hands is an added bonus.